Rajendra and Ursula Joshi Food Industries Private Limited (“RUFIL”) is the licensed owner of the brand Rufil, the website www.rufil.in (”The Site”) and the mobile app Rufil (“Mobile App”). RUFIL values your privacy
and we appreciate your trust in us. This Privacy Policy provides succinctly the manner your data is collected and used by RUFIL on the Site and the Mobile App. As a visitor to the Site/ Customer you are advised to please read the Privacy
Policy carefully. By accessing the services provided by the Site/ Mobile App you agree to the collection and use of your data by RUFIL in the manner provided in this Privacy Policy
Information we collect
As part of the registration process on the Site/ Mobile App, RUFIL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile, phone number and contact details, Postal code,
Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the Site, the number of times you access the page, your IP address and
the browser you're using, duration of time spent on our website, the type of mobile device you are using, or the version of the operating system your computer or device is running, and any such browsing information.
RUFIL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site/ Mobile App may contain links to other Websites. RUFIL is not responsible for the privacy
practices of such Web sites which it does not own, manage or control. The Site, Mobile App and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick
cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.
How is information used?
RUFIL will use your personal information to provide personalized features to you on the Site/ Mobile App and to provide promotional offers to you through the Site and other channels. RUFIL will also provide this information to its business associates
and partners to get in touch with you when necessary to provide the services requested by you. RUFIL will use this information to preserve transaction history as governed by existing law or policy. RUFIL may also use contact information
internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers, to contact you for responding
to your queries or comments. RUFIL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google
Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer
transaction data and Customer demographic and location data may be provided to partners of RUFIL for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and
conducting marketing research and statistical analysis of customer behaviour and transactions.
With whom your information will be shared
RUFIL will not use your financial information for any purpose other than to complete a transaction with you. We NEVER store your credit card number or credit card expiry date or other sensitive details pertaining to your credit card on our Site/ Mobile
App. Credit card information will be obtained and processed by our online payment partner RazorPay. RUFIL does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third
parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with RUFIL’s business associates and
partners. RUFIL may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition RUFIL may use this information for promotional offers, to help investigate, prevent or take
action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance
with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
What choice are available to you regarding collection, use and distribution of your information?
RUFIL is committed to handling your customer information with high standards of information security. To protect against the loss, misuse and alteration of the information under its control, RUFIL has in place appropriate physical, electronic and managerial
procedures. For example, RUFIL servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested
by you. Although RUFIL will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that RUFIL
will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
To correct or update any information you have provided, the Site/ Mobile App allows you to do it online. In the event of loss of access details you can send an e-mail to: wecare@rufil.in
Policy updates
RUFIL reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site and the Mobile App.
Contact Information
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.